Reservations and cancellations

Reservations and cancellations:

For information and reservations, contact our “Reservation manager” at +506 8313-3613 (CELL + WhatsApp) or reservacion@cantalarana.com

  • All reservations will be confirmed by email.
  • Some personal information for our guests and a credit card are necessary to validate the reservations.

All modifications or cancellations must be sent in writing (via email) to our reservations department (email: reservacion@cantalarana.com

Advance payments to be paid upon reservation:

  •  30% of the amount of the reservation in green season.
  •  50% of the amount of the reservation in high season.
  •  100% of the amount of the reservation in special seasons (Christmas, New Year’s Eve, Easter).
 

Reservation Cancellation Policy:

  • Cancellation 15 days before reservations: Refund of 100% of the reservation amount.
  • Cancellation less than15 days before reservations: No Refund.
 

PRICES

Our prices are based on single or double occupancy per room (Rooms cannot accommodate more than THREE (3) guests

  • A third person per room is accepted at an additional cost of $120 USD per night.
  • Prices quoted are in US Dollars (USD).
  • The standard sales tax in Costa Rica of 13% is not included in the room rate
  • All prices include breakfast.

Our prices per room vary in special times of the year. (Christmas, New Year’s Eve, Easter). See our website.

  • Payments are possible w by the following means: Credit card, PayPal, or bank transfers. We do NOT accept American Express or Travelers Checks.

Check-in / Check-out, Cleaning:

  • Check – In: From 3:00PM until 6:00 PM
  • Check – Out: At 11:00 AM. (In case of late check-out a surcharge of $10 will be charged for each hour after 11:00 AM
  • Guests, please notify us before 12:00 AM, if you wish your room to be cleaned.

Drinks and meals:

  • Breakfast is served in the rooms from 8:00 to 9:30 AM.
  • CantaLaRana, does not offer lunch or dinner services.
  • Alcoholic beverages and sodas are not included in the price of the rooms. (Prices are indicated in the “Mini-bar”).

Safety:

  • Due to the characteristics of CantaLaRana, children under 14 years of age are not accepted.
  • CantaLaRana assumes no responsibility for vehicles, occupants, or objects contained therein.
  • We remind our guests that CantaLaRana is located at the edge of the jungle, which means being careful with the local fauna.

NO Smoking:

According to the General Tobacco Control Act (#current)
  • CantaLaRana is a non-smoking establishment. The policy is made in order to ensure the safety and comfort of our guests. You are not allowed to smoke in any of our rooms. Guests who smoke in their room or who allow others to smoke, will be charged a minimum of $100 USD for the deodorizing and cleaning service

NO Pets:

  • Pets are not allowed in CantaLaRana

Damages:

  • Damage to rooms, facilities, furniture, and equipment, including removal of electronic equipment, towels, paintings, ornaments, etc. will be charged to your account in the amount of 100% of the total replacement value, plus shipping and handling charges.
  • Damage to bed linen or towels, resulting from the use of body oils, makeup, blood, etc. will result in a charge for special cleaning, repair or replacement of the damaged items.

Read and accept:

Peter
Peter
2023-04-11
10
Entspamung pur ☺- Traumhafter Ausblick auf die Landschaft und das Meer - äußert gepflegte und geschmackvolle Anlage mit Liebe zum Detail - täglich wechselndes und super leckeres Frühstück - überall exotische und blühende Pflanzen - toller Infinity Pool - sehr aufmerksame und freundliche Gastgeber - Weil wir es so gut fanden, haben wir spontan um einen Tag verlängert (statt zwei drei Tage) - Wir kommen gerne wieder.
Sebastian
Sebastian
2023-03-31
10
True masterpiece with great hosts 😁😁 ☺!Amazing Hotel on wordwide top level! The architecture is done very well with the overall idea creating a relaxing and calm space while keeping it luxurious and classy. Besides the amazing property and great view & delicious home made breakfast, the hosts are the true soul of this accomandation. We were greeted and treated like friends and received nothing but honest kindness. Thank you again for this wonderful time 😃. Pura Vida! We hope to come back some time…. ☹It was honestly perfect. No downsides, nothing negative.
Cole
Cole
2023-03-24
10
Perfect place to chill with views and plenty of Pura Vida ☺location, design, staff, breakfast, seclusion yet close to restaurants and beaches
Nico
Nico
2023-03-21
10
Perfect
Laurenz
Laurenz
2023-03-16
10
Die perfekte Unterkunft für einen Honeymoon ☺extrem abgelegen, sehr stilvoll, perfekte Kombination aus Natur, Ruhe und Zweisamkeit ☹nichts
Marc
Marc
2023-02-25
10
Un site terriblement apaisant et reposant ☺Un emplacement unique au dessus du pacifique, un nid douillet et confortable au design et l architecture parfaite, des petits déjeuners succulents, et l accueil de Juan Carlos et patrick aux petits soins pour ses hotes ! Un lieu magique ☹Rien
Alix
Alix
2023-02-18
10
exceptionnel ☺hôtel exceptionnel, dépassant beaucoup de superlatifs. emplacement en plein cœur de la nature, isolé de tous les centres hyper touristiques, avec néanmoins des petites adresses très chouettes pour déjeuner/dîner. la chambre était tout simplement magnifique. les moindres détails et les matériaux d’une qualité top. la vue …. dingue. et les hôtes, Juan Carlos et Patrick, apportent une âme supplémentaire à cet endroit entre les petit déjeuners délicieux et leur gentillesse. cet endroit est vraiment incroyable. on a envie de le hurler sur tous les toits et en même temps de le garder secret le plus longtemps possible …
Anónimo
Anónimo
2023-02-16
10
A sophisticated experience embracing the natural beauty of costa rica. ☺It has everything we were expecting. Beautiful landscape, great architecture and design, integrated and respectful of the environment, amazing host. Friendly and welcoming ☹We liked everything
C
C
2023-02-07
10
fantastic experience ☺Best place of our 11 location trip through Costa Rica. Superb hostmanship, incredible location en fantastic suite and room. could not better.
Isabelle
Isabelle
2023-02-05
10
Fantastique !!! ☺De notre arrivée jusqu’à notre départ, ce fut un réel charme. Cet endroit est magique. Les propriétaires Patrick et Juan Carlos sont si gentils, leur accueil chaleureux nous a fait sentir comme chez nous dès le début! Entouré de nature, cet hébergement est tranquille, paisible, magnifique, le tout accompagné d’un paysage à couper le souffle! Sans parler de ces fameux petits déjeunés livrés à notre chambre chaque matin. Un bon mélange de sucré salé, sûrement les meilleurs déjeuners que j’ai mangé de ma vie! Quoi espérer de mieux que cet endroit si paisible pour se remettre d’aplomb pour la nouvelle année! À notre départ, nous avions un petit mot et une belle photo en souvenir de l’endroit. Notre véhicule avait même été soyeusement lavé! 😊 Franchement, merci mille fois aux propriétaires si attentionnés! Nous recommandons fortement à tous de visiter cet endroit de rêve!